Towing and Roadside Assistance in Surrey, BC

Surrey is home ground. OpenAer is based at 8130 136A St, which means calls from Surrey are not routed through a call centre in another province and then passed back to a local contractor — you are talking to the people who will actually come out.

Surrey covers a lot of ground, from the Highway 1 corridor and King George Boulevard through Newton, Whalley, Guildford, Fleetwood, Cloverdale and South Surrey. Breakdowns here range from a dead battery in a driveway to a vehicle stopped in a live lane on Fraser Highway at rush hour, and each needs a different response.

What we can help with

Around Surrey

Tell the dispatcher the nearest cross street or a landmark rather than just an address, particularly on the highway where exits and shoulders matter more than street numbers. If you are stopped in a traffic lane rather than on a shoulder, say so on the call — that changes the urgency immediately.

Why people here call OpenAer

Areas we cover

Need help right now?

Dispatch is open 24 hours a day, 7 days a week. We speak English, Punjabi and Hindi.

Call (778) 878-7771

Frequently asked questions

Do you actually cover Surrey, or just Surrey?

Surrey is inside the regular service area, alongside Surrey, Delta, Langley, Abbotsford and White Rock. Calls are taken 24 hours a day, every day of the year.

How quickly can someone reach me in Surrey?

It depends on where exactly you are and how busy the night is. You will be given an honest estimate on the phone before anyone is dispatched, rather than a number designed to keep you on the line.

What does it cost?

Pricing depends on the service, your location and the vehicle. Call (778) 878-7771 and you are told the price before a truck is sent, so there are no surprises at the roadside.

Are you open at night and on holidays?

Yes. Dispatch is open 24 hours a day, 7 days a week, including holidays.

What should I have ready when I call?

Where you are, ideally a road name plus the nearest cross street or landmark; what you drive; what has happened; and whether the vehicle is blocking traffic or anyone is hurt. If anyone is injured, call 911 first.