Emergency Fuel Delivery in Surrey and the Lower Mainland

Running out of fuel is easy to do — a gauge that reads optimistically, a longer detour than expected, or a station that turned out to be closed. Once the engine cuts out you are stopped wherever you happen to be, which on a highway shoulder is not where anyone wants to be standing.

How it works

Call the dispatch line and say where you are, what you drive, and whether it takes petrol or diesel. Enough fuel is brought to you to reach the nearest station safely. You are given the price on the phone before anyone is dispatched.

Petrol or diesel — be sure before you call

Putting the wrong fuel in a tank is an expensive mistake, so the dispatcher will ask you to confirm which your vehicle takes. If you are not certain, the fuel filler flap or the owner's manual will say. If you have already put the wrong fuel in and have not started the engine, do not start it — say so on the call and the vehicle can be towed to a garage instead.

Staying safe while you wait

• Get the vehicle as far off the carriageway as you can manage
• Put the hazard lights on
• On a highway, wait away from the vehicle and behind a barrier where one exists, not in the driver's seat
• Keep the fuel filler closed until the driver arrives

Why people call OpenAer

• Open around the clock — dispatch answers 24 hours a day, every day of the year.
• Local to Surrey — based at 8130 136A St, Surrey, not a national call centre.
• English, Punjabi and Hindi — explain the problem in whichever language is easiest.
• Price before dispatch — you hear the cost on the phone, not at the roadside.

Areas we cover

• Surrey
• Delta
• Langley
• Abbotsford
• White Rock