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Car Lockout Service in Surrey and the Lower Mainland
Locking your keys inside the car is the kind of thing that happens at the worst possible moment: a supermarket car park in the rain, outside work five minutes before a shift, or on a driveway with a child or a pet still inside. OpenAer runs a 24 hour lockout service across Surrey and the surrounding Lower Mainland, so there is someone to call whatever time it happens.
When to call for a lockout
- Keys locked inside the cabin or the boot
- Keys shut in while the engine is still running
- A child or pet locked inside the vehicle — tell the dispatcher immediately, this is treated as an emergency
- A door lock or central locking that has failed and will not release
- Keys lost while you are away from the vehicle and you need access before arranging a replacement
How the call works
You ring the dispatch line and give three things: where the vehicle is, what it is, and whether anyone is inside it. You are told the price and roughly when the driver will reach you before anything is dispatched. The driver unlocks the vehicle on the spot, and you are on your way.
If the lock itself has failed rather than simply being shut, or the key is lost entirely, unlocking may not be enough on its own. In that case the vehicle can be towed to a locksmith or dealership of your choice — see our full range of services.
Vehicles we work on
Cars, SUVs, vans, pickups and light commercial vehicles. Both traditional keys and modern keyless entry systems. If you drive something unusual, describe it when you call and the dispatcher will confirm before sending anyone out.
A note on safety
If a child or a pet is locked in a vehicle in the heat, do not wait for a tow truck. Call 911 first, then call us.
Why people call OpenAer
- Open around the clock — dispatch answers 24 hours a day, every day of the year.
- Local to Surrey — based at 8130 136A St, Surrey, not routed through a national call centre.
- English, Punjabi and Hindi — explain the problem in whichever language is easiest for you.
- Price before dispatch — you hear the cost on the phone, not at the roadside.
Areas we cover
Need help right now?
Dispatch is open 24 hours a day, 7 days a week. We speak English, Punjabi and Hindi.
Call (778) 878-7771Frequently asked questions
Can you open my car without damaging it?
Yes. Vehicle unlocking is done with tools designed for the job, so the door, lock and window trim are not damaged in the process. Let the dispatcher know the make, model and year of your vehicle when you call, so the right tools come with the truck.
What if my keys are locked in the boot or the engine is running?
Tell the dispatcher when you call. A running engine or keys locked in the boot changes how the job is handled and is treated as urgent.
Do you unlock vans, trucks and SUVs as well as cars?
Yes. Cars, SUVs, vans and light commercial vehicles are all covered. For heavier commercial vehicles, call and describe the vehicle so the right unit is sent.
How much does a car lockout cost?
Pricing depends on your location and the vehicle. Call (778) 878-7771 and you will be given the price before anyone is dispatched, so there are no surprises when the truck arrives.
What if the key is lost rather than locked inside?
Unlocking the vehicle gets you inside, but it does not create a new key. If the key is lost or broken, mention it on the call so we can advise whether a tow to your preferred locksmith or dealership is the better option.