Jump Start and Battery Boost Service in Surrey
A dead battery is the single most common reason drivers get stranded, and it almost never happens at a convenient time. Cold mornings, an interior light left on overnight, a battery quietly reaching the end of its life — the result is the same click when you turn the key. OpenAer runs a 24 hour boost service across Surrey and the surrounding Lower Mainland.
Signs it is the battery
- The engine turns over slowly, or you hear rapid clicking and nothing else
- Dashboard lights come on but dim sharply when you try to start
- Headlights are noticeably weak, or nothing electrical responds at all
- The car started fine yesterday and has sat unused since
- A door or boot was left ajar overnight
What happens on the call
Tell the dispatcher where you are, what you drive, and what the car is doing when you turn the key. A unit is sent with proper boosting equipment. If the vehicle starts and holds a charge, you are on your way. If the battery will not hold, the alternator is the likely culprit, and the vehicle can be towed to a garage of your choice rather than leaving you to arrange it yourself.
A boost is not always the answer
If a battery has frozen, is visibly swollen, or is leaking, boosting it is unsafe and we will not attempt it. Mention anything unusual you can see when you call. The same applies to hybrid and electric vehicles, which have their own starting systems — describe the vehicle and the dispatcher will confirm what can be done before anyone is sent.
Why people call OpenAer
- Open around the clock — dispatch answers 24 hours a day, every day of the year.
- Local to Surrey — based at 8130 136A St, Surrey, not a national call centre.
- English, Punjabi and Hindi — explain the problem in whichever language is easiest.
- Price before dispatch — you hear the cost on the phone, not at the roadside.
Areas we cover
Need help right now?
Dispatch is open 24 hours a day, 7 days a week. We speak English, Punjabi and Hindi.
Call (778) 878-7771Frequently asked questions
How long does a jump start take?
The boost itself usually takes only a few minutes once the driver reaches you. The bigger variable is travel time, which depends on where you are and how busy the night is. The dispatcher will give you an honest estimate when you call.
Will a boost fix my battery permanently?
No. A boost gets the engine running again. If the battery is old or damaged it will likely go flat again, and if the alternator has failed the car may stall once disconnected. Treat a boost as a way to get moving, then have the charging system checked.
Can you boost a hybrid or electric vehicle?
Many hybrids have a conventional 12 volt battery that can be boosted, but the procedure varies by model and some electric vehicles should not be boosted at all. Tell the dispatcher exactly what you drive and you will get a straight answer before anyone is dispatched.
What if the car still will not start after a boost?
Then the problem is not simply a flat battery. Rather than leave you stuck, the vehicle can be towed to a mechanic, dealership or your home, whichever you prefer.
Do I need to be with the vehicle?
Yes, someone needs to be with the car so it can be opened and started. If that is a problem, mention it on the call and the dispatcher will talk through the options.